The Company has an exceptionally good reputation as a computer service-station. It is in possession of great experience in the implementation of servicing activities and has a well-equipped service-station, capable of performing repairs of computer equipment, both at level modules and at level of elements of modules and cards. It has a well replenished storehouse with spare parts as well as sufficiently good contacts for the supply of any kind of spare parts for computer equipment. The terms for the elimination of the breakdowns are from several hours to several working days depending on their complexity and the availability of the needed spare parts. In most of the events the equipment is repaired for a few hours, the aspiration being to satisfy the needs of the customers to a maximum degree. Well-developed structure for customer service and highly qualified engineers, allow taking calls, receipt and repair more than 4000 devices (portables, desktops, workstations, servers, monitors, projectors etc.) monthly with an opportunity for expansion. The Company covers whole territory of Bulgaria with more than 30 collecting and service points in all major cities in Bulgaria for servicing in 1-5 days’ timeframe, depends from spare parts availability.
The Company is official service subcontractor of many major computers/ tablets / phones brands like Lenovo, ASUS, Acer, FTS, Prestigio.