Documents required for warranty claims: originals or copies of a warranty card filled, invoice or cash receipt. Please send a short description of the defect in writing, a contact name, a telephone number and an email for feedback.
The device must be well packed - preferably in the original packaging and, if missing, in a properly sealed box to avoid possible during transportation. In the case of inappropriate packaging, it may be possible to refuse failure repairs or compensation for damaged devices during transportation.
Please clean and disinfect the devices thoroughly before sending for service!
Please do not turn inkjet printers back due to the risk of ink leaks!
All warranty devices of the brands: Lenovo Ideapad, ASUS, Acer, Fujitsu, HannsG / Hannspree, Epson and Neffos (TP-Link) are shipped by courier Transpress http://www.transpress.bg/en/e-transpress/transport-request, requests by phone * 5015 (0800 1 5050, 0700 1 5050, 02 9480700) or by email email@example.com, as only in this case the transportation costs are at Viewpoint Ltd expense. No insurance is required as the devices are insured during transportation by a Transpress courier company! If the customer wishes, he can use the services of other couriers at his expense.
All warranty devices imported by Asbis from brands: Redmond, Prestigio, Canyon / Trustmaster, Razer, Level One, Microlab, Kingston HDD / USB flash are shipped by courier Interlogistics https://www.interlogistica.bg/en/ - requests by phone 0700 12 144, as only in this case the transportation costs are at Asbis expense. If the customer wishes, he can use the services of other couriers at his expense.
You can send devices for out of warranty with a courier of your choice at your expense, properly insured at your discretion and according to the courier's capabilities.
Recipient's address: 81A Arsenalski Blvd., Viewpoint Ltd.
IMPORTANT: Before sending ASUS devices for repair, please notify us in advance on the office phones by selecting a connection to ASUS department or by email: firstname.lastname@example.org
Dear customers, please pay the amounts due to us only in accounts:
at Easypay: BG14ESPY40040035467748 (BIC: ESPYBGS1) - fee about 1.2%
at UniCredit Bulbank: BG32UNCR96601021041504 (BIC: UNCRBGSF)